Month: October 2013

Staffing levels are of grave concern to us because, while we are barely above the state's minimum standards, Consulates current levels mean that we have between 4-6 more residents than we did before. As you can imagine, this means we don't get to spend the quality time that we need with each person to ensure that we can serve their meals warm, or ensuring they are as comfortable, changed, cleaned or attended to as we (and we think you) would like.